Free access to support for veterans

The Hon Matt Keogh MP
Minister for Veterans' Affairs
Minister for Defence Personnel

More fee-free, high-quality advice for veterans about how to access services and supports is being made available with almost $5 million in funding from the Albanese Labor Government.

The funding will support 98 ex-service organisations (ESOs) which perform a critical role in assisting veterans navigate the complex veteran support system.

Offering informed and accurate advice for no fee, this funding will support ESOs in providing free advocates to aid veterans and their families with navigating the Department of Veterans’ Affairs (DVA) claims system.

The funding is being delivered through the 2025-26 Building Excellence in Support and Training (BEST) Grants Program.

This $4.818 million of funding assists ESOs with the necessary resources for staff salaries, administrative costs, office equipment, and travel capacity to offer localised advice and assistance through experienced wellbeing and compensation advocates.

The full list of recipients of the BEST Grants Program for this round is below.

For more information on the BEST grants, visit the DVA website at https://www.dva.gov.au/dvagrants.

Veteran advocates can be found on the department’s Advocacy Register, a national database that provides contact details for free advocacy services across Australia. The qualified advocates listed on the register have undertaken training through DVA’s Advocacy Training and Development Program (ATDP). The ATDP offers nationally consistent training in wellbeing support and claims assistance.

Media contact:

Stephanie Mathews (Minister Keogh’s Office): 0407 034 485
DVA Media: media.team@dva.gov.au


Open Arms – Veterans & Families Counselling provides 24/7 free confidential crisis support for current and ex-serving ADF personnel and their families on 1800 011 046 or the Open Arms website. Safe Zone Support provides anonymous counselling on 1800 142 072. Defence All-Hours Support Line provides support for ADF personnel on 1800 628 036 or the Defence Health Portal. Defence Member and Family Helpline provides support for Defence families on 1800 624 608

 

2025-26 Building Excellence in Support and Training (BEST) Grants Program recipients

Location Organisation Amount
ACT Australian Peacekeeper and Peacemaker Veterans' Association Ltd. $5,699.48
ACT The Legacy Club of Canberra Inc $1,834.75
ACT Vietnam Veterans and Veterans Federation ACT Inc. $142,351.32
ACT Woden Valley Returned and Service League Sub Branch Inc. $52,289.72
NSW Castle Hill and District Returned and Services League Sub Branch $22,825.05
NSW Coffs Harbour Legacy Welfare Fund $22,088.54
NSW Eurobodalla Vietnam Veterans Inc. $4,562.03
NSW Illawarra Veterans Entitlement Service Inc. $17,980.58
NSW Lachlan Legacy sponsored by Legacy Club Services $5,086.97
NSW Armidale Legacy sponsored by Legacy Club Services $6,834.97
NSW Tamworth Legacy sponsored by Legacy Club Services $14,674.81
NSW Sydney Legacy sponsored by Legacy Club Services $180,277.38
NSW Far North Coast Legacy sponsored by Legacy Club Services $15,174.06
NSW Newcastle Legacy sponsored by Legacy Club Services $41,015.16
NSW Molong Returned and Service League Sub Branch NSW $13,662.60
NSW Mudgee and Districts Vietnam Veterans Peacekeepers and Peacemakers Association Inc. $5,443.10
NSW Newcastle and Hunter Region Vietnam Veterans Inc. $12,048.14
NSW RSL Lifecare Limited $470,748.25
NSW RSLA City of Lismore $8,365.76
NSW The Partners of Veterans Association of Australia (NSW Branch) Inc. $5,816.40
NSW Toronto RSL Sub Branch sponsored by Returned and Services League of Australia (NSW Branch) $3,442.93
NSW Tamworth RSL Sub Branch sponsored by Returned and Services League of Australia (NSW Branch) $42,700.34
NSW The Returned and Services League of Australia (NSW Branch) Cardiff Sub Branch $7,845.96
NSW The Returned and Services League of Australia (NSW Branch) $22,520.08
NSW Tweed Heads and Coolangatta Returned and Services League Sub Branch Inc. $57,953.12
NSW Veterans Centre Mid-North Coast Inc. $31,805.79
NSW Vietnam Veterans Association of Australia St Marys Outpost Sub Branch Inc. $446,326.00
NSW Vietnam Veterans' Peacekeepers and Peacemakers Association of Australia (NSW Branch) Inc. $151,855.45
NSW Vietnam Veterans', Peacekeepers' and Peacemakers' Association of Australia, Central Coast Sub Branch Inc. $55,244.17
NT Alice Springs Returned and Services League Sub Branch Inc. $5,870.71
NT Veterans Australia NT Inc. $6,230.74
QLD Bundaberg Legacy Inc. $8,745.09
QLD Defence Veterans Drop-In Centre Inc. $1,724.52
QLD National Servicemens Association of Australia (QLD) Inc. $3,302.56
QLD Salute for Service Australia Ltd. $37,300.00
QLD The Legacy Club of Brisbane Ltd. $84,001.91
QLD The Returned and Services League of Australia (QLD Branch) Beachmere Sub Branch Inc. $697.15
QLD The Returned and Services League of Australia (QLD Branch) Bray Park, Strathpine Sub Branch Inc. $19,672.99
QLD The Returned and Services League of Australia (QLD Branch) Bundaberg Sub Branch Inc. $22,995.57
QLD The Returned and Services League of Australia (QLD Branch) Cairns Sub Branch Inc. $6,385.05
QLD The Returned and Services League of Australia (QLD Branch) Centenary Suburbs Sub Branch Inc. $3,962.73
QLD The Returned and Services League of Australia (QLD Branch) Crows Nest Sub Branch Inc. $764.42
QLD The Returned and Services League of Australia (QLD Branch) Currumbin Palm Beach Sub Branch Inc. $31,508.16
QLD The Returned and Services League of Australia (QLD Branch) Gaythorne Sub Branch Inc. $50,221.91
QLD The Returned and Services League of Australia (QLD Branch) Gladstone Sub Branch Inc. $33,290.92
QLD The Returned and Services League of Australia (QLD Branch) Gordonvale Sub Branch Inc. $5,947.87
QLD The Returned and Services League of Australia (QLD Branch) Greenbank Sub Branch Inc. $25,012.55
QLD The Returned and Services League of Australia (QLD Branch) Gympie Sub Branch Inc. $55,002.56
QLD The Returned and Services League of Australia (QLD Branch) Hervey Bay Sub Branch Inc. $95,246.64
QLD The Returned and Services League of Australia (QLD Branch) Kalbar Sub Branch sponsored by Returned and Services League of Australia (QLD Branch) Ipswich Railway Sub Branch Inc. $477.00
QLD The Returned and Services League of Australia (QLD Branch) Ipswich Railway Sub Branch Inc. $3,956.61
QLD The Returned and Services League of Australia (QLD Branch) Kenmore-Moggill Sub Branch Inc. $348.57
QLD The Returned and Services League of Australia (QLD Branch) Kilcoy Sub Branch Inc. $12,422.88
QLD The Returned and Services League of Australia (QLD Branch) Manly-Lota Sub Branch Inc. $54,128.69
QLD The Returned and Services League of Australia (QLD Branch) Maroochydore Sub Branch Inc. $98,915.48
QLD The Returned and Services League of Australia (QLD Branch) Murgon Sub Branch Inc. $8,335.18
QLD The Returned and Services League of Australia (QLD Branch) Nanango Sub Branch Inc. $6,940.89
QLD The Returned and Services League of Australia (QLD Branch) Pine Rivers District Sub Branch Inc. $33,191.00
QLD The Returned and Services League of Australia (QLD Branch) Redlands Sub Branch Inc. $50,063.06
QLD The Returned and Services League of Australia (QLD Branch) Samford Sub Branch Inc. $22,000.00
QLD The Returned and Services League of Australia (QLD Branch) Thuringowa Sub Branch Inc. $14,916.68
QLD The Returned and Services League of Australia (QLD Branch) Townsville Sub Branch Inc. $116,301.00
QLD The Returned and Services League of Australia (QLD Branch) Redcliffe Sub Branch Inc. $102,133.71
QLD Toowoomba Legacy Inc. $6,617.11
QLD Totally and Permanently Disabled Ex-Servicepersons Association (Townsville) Inc. $12,756.56
QLD Veterans' Advocacy Community of Practice Brisbane West Inc. $128,985.75
QLD Veterans Care Association Inc. $31,384.03
QLD Veterans of Australia Association Inc. $49,036.40
QLD Veterans Support Centre North QLD Inc. $56,383.85
QLD Vietnam Veterans' Federation of Australia QLD Branch Inc. $144,211.40
QLD VWF $90,328.44
SA ANZAC Remembrance Appeal-1965 Trust Fund Inc. $23,546.00
SA Legacy Club of South Australia and Broken Hill Inc. $6,653.70
SA Plympton Veterans Centre $65,584.66
SA The Association of Totally and Permanently Incapacitated Ex-Service Men and Women (SA Branch) Inc. $22,587.00
SA The Returned and Services League (Salisbury) Sub Branch Inc. $16,364.60
TAS Hobart Legacy Inc. $9,063.14
TAS The Returned and Services League of Australia (TAS Branch) Inc. $97,898.51
VIC Ballarat Returned and Services League Sub Branch Inc. $2,409.44
VIC Goorambat Veterans' Retreat Inc. $30,205.74
VIC Leongatha Returned and Services League Sub Branch Inc. $8,140.07
VIC Melbourne Legacy $6,605.17
VIC Mornington Peninsula Legacy Club Inc. $8,789.80
VIC Shepparton Returned and Services League Sub Branch Inc. $56,538.13
VIC Swan Hill and District Veterans Information Centre (SHADVIC) sponsored by Returned and Services League of Australia (VIC Branch) Inc $9,895.28
VIC Gippsland Veteran Welfare Centre sponsored by Returned and Services League of Australia (VIC Branch) Inc. $8,616.49
VIC Wimmera Veterans Centre sponsored by Returned and Services League of Australia (VIC Branch) Inc. $2,925.82
VIC Central Victorian Veterans Support Centre sponsored by Returned and Services League of Australia (VIC Branch) Inc. $70,670.53
VIC The Returned and Services League of Australia (VIC Branch) Inc. $346,609.31
VIC Torquay Returned and Services League Sub Branch Inc. $13,737.92
WA Air Force Association (WA Division) Inc. $103,651.05
WA Combined Defence Force Support Association of WA (Incorporating Vlsvawa and HMAS Sydney Association) Inc. $17,434.78
WA Live Play Work Incorporated $30,100.89
WA The Australian Special Air Service Association (WA Branch) $11,080.96
WA The Legacy Club of WA Inc. $19,093.19
WA The Returned and Services League of Australia WA Branch Inc. $402,369.97
WA City of Mandurah RSL Sub Branch sponsored by Returned and Services League of Australia WA Branch Inc. $16,168.14
WA Western Australia Branch of the Partners of Veterans Association of Australia Inc. $1,068.47
NATIONAL TOTAL $4,818,000.01