Letter to the Editor — New GP hotline to support veteran mental health

Monday, August 3 2020

The Hon Darren Chester MP
Minister for Veterans' Affairs
Minister for Defence Personnel

Dear Editor,

General Practitioners (GPs) across Australia now have access to a new hotline to assist them in supporting the health and wellbeing of veterans.

GPs play an important role in coordinating a patient’s care, requesting additional tests, treatment or assessment by other health professionals, and making referrals to relevant Department of Veterans’ Affairs (DVA) services or programs.

The Veteran Mental Health GP Assistance Hotline provides GPs with access to free expert advice on the mental health challenges that our veterans can face from health practitioners who are clinically trained in veteran mental health. The hotline is immediately available and GPs can access free expert advice by calling 1800 VET 777 (1800 838 777).

A General Advice Hotline is also available to anyone in Australia who wants to access information and resources on veteran mental health and treatments. This is available to anyone by calling 1800 VET 777 (1800 838 777).

A Community of Practice for PTSD Trauma Recovery Program providers will also be established, creating a network of PTSD service providers dedicated to the provision of evidence-informed mental health care for veterans.

Further information on these is available on the DVA website.

These measures are part of a $1.4 million investment in mental health services for the veteran community and are practical steps the Federal Government is taking to help meet the needs of the veteran community.

Kind regards,

Darren Chester MP

Minister for Veterans’ Affairs

Minister for Defence Personnel

Media Contacts

Rachel Tharratt: 02 6277 7820

DVA Media: 02 6289 6466

Office of the Hon Darren Chester, Canberra ACT

Open Arms — Veterans and Families Counselling provides support for current and ex-serving ADF personnel and their families. Free and confidential help is available 24/7. Phone 1800 011 046 (international: +61 1800 011 046 or +61 8 8241 4546) or visit www.OpenArms.gov.au